Eurobank issues its Annual Report 2021 – Business & Sustainability with a view to fully informing its stakeholders about its performance in the sustainable development pillars (economy, society, environment). This publication was prepared in accordance with the Sustainability Reporting Guidelines of the Global Reporting Initiative (GRI) organisation (in accordance with the 2020 GRI Standards: Core option) applying the principles for defining report content (stakeholder inclusiveness, sustainability context, materiality, completeness) and the principles for defining report quality (balance, comparability, accuracy, timeliness, clarity, reliability).
This approach to reporting aims at providing comprehensive and transparent information to stakeholders, relates to Eurobank’s response to their expectations and interests, and invests in continuously promoting open dialogue with them. The contents of the Annual Report 2021 – Business & Sustainability were determined based on the expectations and concerns of stakeholders, as well as on the operations of Eurobank and the banking sector in general. The scope for the Annual Report 2021 – Business & Sustainability encompasses operations performed by Eurobank in Greece and abroad, where specified, for the period from 01.01.2021 to 31.12.2021.
Eurobank’s materiality analysis is the key process used to define the 2021 Annual Business & Sustainability Report contents. The analysis was conducted in order to determine the material ESG topics that substantively influence the decisions and assessments of our stakeholders, as well as reflect the wider environmental, social, and economic impacts of Eurobank’s activities. Eurobank’s Management actively participates in the materiality analysis, as it participates in the ESG topics prioritization, whereas Eurobank’s ESG Management Committee validates the results. Additionally, the sustainability reporting frameworks of the GRI sectoral supplement on Financial Services, the SASB Commercial Banks Standard, as well as the Athens Stock Exchange (ATHEX) ESG Reporting Guide (2022) have been considered. The present report also incorporates the 10 Principles of the United Nations Global Compact, the 7 Fundamental Corporate Responsibility Principles of the ISO 26000:2010 International Standard, as well as
the AccountAbility AA1000 2018 Principles. For further information on the Report’s disclosures in accordance with the guidelines of the GRI Standards, SASB Commercial Banks Standard, the ISO 26000 Standard, the AccountAbility AA1000 2018 Principles and the Athens Stock Exchange ESG Reporting Guide refer to the respective Annexes.
To fulfil its commitments to UNEP FI PRB, Eurobank has embedded the UNEP FI PRB selfassessment report (2nd issue) in the Annual Report 2021 – Business & Sustainability, per recommended practice.
A dedicated project team was set up, composed of representatives from selected Units (Group Strategy General Division, Group Human Resources General Division, Group Marketing and Communication General Division, Group Corporate Secretariat, Group Compliance General Division, Retail Banking General Division, Group Corporate & Investment Banking, Group Corporate Security Sector, Procurement Sector, Investor Relations Division, ESG Division), to prepare the Annual Report 2021 – Business & Sustainability. The team’s main task was to collect and evaluate the necessary information and data relating to sustainable development (economy, society, human resources, environment), and ensure that all aspects are covered.
The findings of the Materiality Analysis conducted by the Bank in early 2022 were used to identify and prioritise the most material issues relating to sustainable development, after engagement with all stakeholder groups.
Acknowledging the significance of external assurance for the Annual Report 2021 – Business & Sustainability and aiming to achieve transparency, and strengthen the credibility of the data and information presented, Eurobank assigned the external assurance of the Report’s content to PRICEWATERHOUSECOOPERS SA independent auditors. The Independent Auditor's Limited Assurance Report for the Eurobank Annual Report 2021 – Business & Sustainability is on page 265.
Eurobank welcomes any comments and remarks which could contribute to its effort for continuous improvement. Comments and remarks regarding the Annual Report 2021 – Business & Sustainability may be submitted over the phone (+30 211 1868229), by email or by post (Eurobank SA Corporate Communication Division, 40-44 Praxitelous Street, 10561 Athens, Greece).
The previous Report, concerning the period from 01.01.2020 to 31.12.2020, was published in July 2021. The previous Reports (annual reporting cycle) are available online.
The Annual Report 2021 Business and Sustainability microsite is the website version of the Αnnual Report 2021 and was based on the English pdf. In the event of discrepancies between the website version and the pdf, the pdf prevails.